Privacy & cookies


Scentsuality is committed to protecting the privacy of its customers. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you to process your order and to provide you with the best possible service. We only send promotional emails or mail to you with your prior consent and do not pass any of your information to third parties without first gaining your explicit consent.

Details We Require

We need to collect the following information from you in order to process your order and notify you of the status of your order:

  • Your Name
  • Company Name (If applicable)
  • Full Address and Post Code
  • Email Address
  • Credit or Debit Card Details

We will never collect sensitive information about you without your explicit consent and will not store any financial information provided by you; however, additional information you may provide us with may be used to personalise your visits to our web site.

You can check the information that we hold about you by visiting our web site and using the contact us form or by emailing info@scentsuality.co.uk. If you find any inaccuracies we will delete or correct information promptly.

Data Protection

The Data Protection Act 1998 requires us to be open about our holding and use of personal data. It also entitles individuals to find out from us what personal data is held about them on computer, to have that information corrected or erased if it is inaccurate, and to claim compensation if they can prove they have suffered damage from an inaccuracy or breach of security. Scentsuality is committed to upholding the eight Data Protection Principles of good information handling practice.